Privacy Policy

 

Blue Moon Counseling is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, and disclose your personal and health information.

Information We Collect:

  • Personal information (name, contact information, insurance details)

  • Health information (diagnoses, treatment history, etc.) Please do not submit any Protected Health Information (PHI) on the website forms.

How information is collected:

·      Through client portal, electronic medical record keeping system

·      In session

Purpose of information collection and how we use your information:

  • To provide mental health counseling services

  • For billing and insurance purposes

  • To comply with legal and ethical obligations

Information Sharing:

  • We may share your information with other healthcare providers involved in your care only with your signed consent through release of information documents (ROI).

  • We may disclose information as required by law or to protect you or public safety.

Information Security:

  • We implement strong security measures to protect your information.

    • Utilizing HIPPA compliant electronic systems and phone services

  • We abide by Health Insurance Portability and Accountability (HIPPA) regulations.

Your Rights:

  • You have the right to access and request corrections/updates to your health information.

  • You have the right to privacy and confidentiality.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. Please contact Blue Moon Counseling at jdopheide@bluemooncounseling.net with any inquiries or concerns regarding the policy.

 


 

SMS privacy policy

Your Privacy Matters

By opting in to receive SMS messages from Blue Moon Counseling you agree to the following:

·       If you have consented to receive text messages from Blue Moon Counseling, you may receive text messages related to scheduling, appointment reminders, information updates on business hours.

  • The SMS opt in or phone numbers for the purpose of SMS are not being shared for marketing purposes

  • Message Frequency: You may receive 1-5 messages per month depending on how many appointments you have scheduled.

  • Message Content: Messages will include; appointment reminders, service updates and responses at your request within business hours.

  • Opt-Out: To stop receiving SMS messages, reply with "STOP."

  • Privacy: Your phone number will be used solely for SMS communication and will not be shared with third parties.

For more information, please review the privacy policy above or reach out to your provider.